ITIL 4 Practitioner: Deployment Management eLearning

Key concepts

Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment.

Practice success factors

Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and efficiency of Deployment Management in achieving seamless and successful deployments.

Practice processes

Explore Deployment Management processes, including key activities, and learn how to integrate them into your organisation's value stream to ensure smooth and coordinated deployment activities.

Roles and competencies

Focus on key roles within Deployment Management, and understand how to position the practice effectively within your organisation. Develop the necessary competencies for overseeing and managing deployment tasks.

Information and technology

See how Information and Technology can support and enable Deployment Management to deliver improvements, providing tools and systems for effective planning, tracking, and execution of deployments.

Partners and suppliers

Explore the role of partners and suppliers in Deployment Management, understanding how to collaborate effectively to enhance deployment processes and ensure successful implementation.

The ITIL Capability model

Discover how the capability criteria support the practice's capability development, ensuring alignment with industry best practices and organisational requirements for effective Deployment Management.

Practice success

Learn strategies for succeeding with Deployment Management and understand how it is supported by the ITIL guiding principles, ensuring the establishment of robust deployment practices to achieve business goals and deliver value.

• Expertly crafted content

Course materials were created by the same experts who developed the textbooks and exams for each certification programme, ensuring that the content is accurate, comprehensive and directly aligned with requirements.

• Up-to-date and reliable

Rest assured, all your study materials are always current and in sync with the official exams.

• Accessible learning

The materials are easily accessible through our online learning management system, and you can download and keep the resources for future reference, even after passing your exams.

• Diverse learning resources

Designed for self-directed independent study, our Learning Resource Kit supports a range of learning preferences, including workbooks for in-depth study and Quick Reference Guide.

• Official eBook

This guide is a valuable exam preparation resource which will be your go to reference for your work, further studies or professional development.

• Interactive eLearning

Immerse yourself in our exciting interactive course and learn through quizzes and tests. Track your progress, stay engaged and ensure that every step of your learning journey is both enjoyable and effective.

• Exam retake

Take your exams stress-free, knowing that you'll get a second chance at the exam if you don't get a satisfactory result on your first try.

• Learning Resource Kit

Learn with the Official ITIL 4 Practitioner: Deployment Management Training Materials, which include a detailed Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning.

• Official mock exam

Closely aligned with the official certification exam, these practice tests are an invaluable tool to boost your confidence. Mock exams replicate the actual test environment, provide a realistic and engaging experience and increase your prospects of success in the real exam.